A product-focused company, not a generic services vendor.
Xonware is built around one belief: telecom operators deserve software that understands their domain. We're not a generic SaaS shop that's added a billing module — we're a product company whose entire focus is the operational reality of ISPs and connectivity businesses.
XIMS reflects that focus. Every controller, every workflow, every report was shaped against how broadband operators actually run their floor — from a 2,000-subscriber neighbourhood ISP to a 200,000-subscriber multi-state network.
Help connectivity businesses run with operational discipline.
Give broadband operators of every size the software backbone that large telecom companies have always had access to — and make it configurable, affordable and Indian-ISP-aware.
How we work with every operator we onboard.
Understand the workflow
Sit with operations, billing and support teams to see how the business actually runs today — paper trails, exception flows, weekend close routines.
Map the operational model
Document the network architecture, partner hierarchy, payment rails, gateway list, SMS templates and the audit posture you need to maintain.
Align the modules
Configure XIMS — plans, taxes, zones, partner tiers, dashboards, reports — against the model, not against a generic template.
Enable adoption
Train the floor, run a parallel cycle, support the first month-end close. Hand over with the team running it confidently.
Explore the XIMS platform.
See how the modules, the architecture and the operational depth come together — on a tenant configured to your business.